Frequently Asked Questions
Everything Australian businesses usually ask us before starting a project. Can't find your answer? Give us a call.
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Info@techgenitsolutions.com.auBusiness hours
Mon - Fri : 9:00 AM - 5:30 PM (AEST/AEDT)
About Working With Us
Yes. Tech Gen IT Solutions is an Australian business supporting clients nationwide, with communication during Australian business hours.
It depends on scope, integrations and complexity. We provide a fixed written quote in AUD after a free discovery call, so you know exactly what you're paying before we start.
A business website typically takes a few weeks; custom applications and automation builds take longer. We give you a realistic timeline at the strategy stage and keep you updated at every milestone.
Both. We work with sole traders, tradies and startups through to SMEs and enterprises, and we scope solutions to suit the budget in front of us.
Book a free consultation. We talk through your goals, tell you honestly what we would recommend, and follow up with a written quote in AUD. There is no obligation and no pressure.
Your Data, Your Assets
Yes. You own your domain, hosting, code, ad accounts and data. We hand over full access at completion.
Yes. We offer ongoing support, maintenance, hosting and optimisation plans so your solution stays secure, fast and up to date.
We can host on Australian-based infrastructure on request, and we handle personal information in line with the Privacy Act 1988 and Australian Privacy Principles.
Often, yes. We'll audit what you have and tell you honestly whether optimising or rebuilding gives you the better return.
You keep everything - code, hosting, accounts, data and creative source files. We hand over access and documentation so another team can pick it up without difficulty.
Still Have a Question?
Ask us directly. We will give you a straight answer, even if the answer is that we are not the right fit.